FAQs

How much is the shipping fee?

The shipping fee varies from product to product. At times, there will be discounts and special promos. Check on the particular product for the shipping fee and always receive updates on our promos and discounts on our homepage and social media outlets.

 

Do you have free shipping?

YES! We have some pretty awesome promos and discounts with our products. At special times, we will offer free shipping for our products. Also, we will have items for FREE and all you need to pay is the shipping. Check out our announcement on our homepage or on our social media outlets.

  

When will my order arrive?

Our normal shipping times are 7-15 days after being processed. Due to COVID-19, some items may take longer to arrive. Please allow the products that are affected 3-4 weeks to you but may arrive much sooner. You will be provided a tracking number for your orders to keep you updated on its arrival times.

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout. 

Customers have the right to apply for a return within 14 days after the receipt of the product. Please refer to the Refunds and Returns page for more information.

 

Do you have a return policy?

Please refer to the Refunds and Returns page for our return policy and for other concerns.

 

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.

 

 

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